Terms of Service
Welcome to Vistora, where our software solutions are crafted to meet your business needs. By using our services, you agree to adhere to these terms, which outline your rights and obligations.
Your access to our platform is contingent upon your compliance with these terms. We encourage you to read them thoroughly, as they govern your use of our services and products.
Vistora reserves the right to modify these terms at any time. Changes will be reflected in this document, and we recommend checking back regularly to stay informed. Continued use of our services post-modification signifies your acceptance of the new terms.
User Responsibilities
When utilizing our services, you are responsible for maintaining the confidentiality of your account information. You agree to notify us immediately of any unauthorized use or any other breach of security.
We strive to provide reliable software solutions, but we do not guarantee uninterrupted service. Vistora is not liable for any loss or damages resulting from service interruptions.
You acknowledge that the software may contain bugs or errors, and we are committed to addressing them in a timely manner. Feedback on our services is always welcome, as it aids our continuous improvement.
Intellectual Property
All content, trademarks, and other intellectual property associated with Vistora are protected by applicable laws. You may not reproduce, distribute, or create derivative works without explicit permission.
Limitation of Liability
In no event shall Vistora be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.
Our liability is limited to the maximum extent permitted by law. This limitation applies irrespective of the nature of the claim.
Governing Law
These terms shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in Zürich.
Terms of return
W hen considering a return, customers should first ensure that the software purchased from Vistora meets the conditions outlined in our policy. This includes verifying that the product is unused and in its original packaging. We encourage clients to reach out for clarity on any uncertainties regarding eligibility.
Returns should be initiated within 30 days of purchase. Clients can contact our support team via email, and we will guide them through the return process. Timely communication is essential to ensure a smooth return experience.
Upon receiving a return request, our team will review the submission. If the request aligns with our return policy, a confirmation will be sent. Returns are processed swiftly, aiming to minimize disruption to your business operations.
It is important to note that software licenses cannot be transferred. Therefore, once a return is accepted, the license will be deactivated. This policy ensures that all customers receive genuine, intact software at all times.
For any issues regarding the software functionality, we advise contacting our support team immediately. We may assist in troubleshooting before considering a return, as many issues can be resolved through our guidance.
Refunds will be issued through the original payment method used for purchase. We aim to process refunds within a reasonable time frame, typically within 7-10 business days post-approval of the return.
For further inquiries or more detailed information about our return policy, please do not hesitate to reach out. Our goal is to ensure that our clients have the support they need throughout their experience with Vistora.